The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).
Data protection officer
You can reach our data protection officer at:
Phone: +49 421 69 66 32-330
E-mail: stausch@datenschutz-nord.de
Storage period
Unless a more specific storage period is stated within this privacy policy, your personal data remains with us until the purpose for the data processing no longer applies. If you assert a justified request for erasure or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once those grounds no longer apply.
General information on the legal bases for data processing on this website
If you have consented to the data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing additionally takes place on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), the data processing additionally takes place on the basis of Section 25 (1) TDDDG. Consent can be withdrawn at any time. If your data is required for the performance of a contract or in order to take steps prior to entering into a contract, we process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data where this is necessary for compliance with a legal obligation, on the basis of Art. 6 (1) (c) GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The legal bases relevant in each individual case are set out in the following paragraphs of this privacy policy.
Recipients of personal data
In the course of our business activities, we work with various external bodies and service providers. In some cases, this also requires personal data to be transferred to these external bodies. We only pass on personal data to external bodies where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. transfer of data to tax authorities), where we have a legitimate interest in the transfer pursuant to Art. 6 (1) (f) GDPR, or where another legal basis permits the transfer. When using processors, we only pass on our customers' personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint controllership agreement is concluded.
HubSpot
For our contact form we use HubSpot, a service provided by HubSpot Ireland Limited, 1 Sir John Rogerson’s Quay, Dublin 2, Ireland (HubSpot). This allows us to provide you with a simple way to get in touch and to handle your enquiry in a structured manner.
The form is delivered directly from our website. Neither a script nor an iFrame from HubSpot is embedded in our website. A connection to HubSpot is only established once you submit the form.
When you submit the form, we transfer the following personal data to HubSpot:
- E-mail address *
- First name
- Last name
- Company name
- Phone number
- Your message
- Your consent to the storage and processing of your data *
Mandatory fields are marked with an *. Fields you leave empty are not transmitted.
In addition, the address and the title of the page from which you submitted the form are transmitted. Because the transmission technically originates from your browser, HubSpot also learns your IP address in the process.
HubSpot is a recipient of your personal data and acts as a processor on our behalf. The processing of the data specified in this section is neither required by law nor by contract. Without your consent and the transfer of your personal data, we cannot provide you with a contact form. However, you have the option of contacting us at the e-mail address given above instead. The data from the contact form is stored solely for the purpose of transmitting enquiries and responding to them.
Processing takes place in data centres within the European Union. However, a transfer to the parent company HubSpot, Inc., 2 Canal Park, Cambridge, MA 02141, USA, cannot be ruled out. This is based on the European Commission's standard contractual clauses and on the certification of HubSpot, Inc. under the EU-U.S. Data Privacy Framework. Further information and the applicable data processing agreement can be found at: https://legal.hubspot.com/dpa. The HubSpot privacy policy is available at: https://legal.hubspot.com/privacy-policy
The legal basis for this processing is your consent pursuant to Art. 6 (1) (a) GDPR. You can withdraw your consent to the processing of your personal data at any time. Withdrawal is possible using the contact options provided. Your data will be processed for as long as there is a reason to do so. Withdrawing your consent does not affect the lawfulness of the processing carried out up to that point.
The data you enter in the form remains with us until you ask us to delete it or the purpose for storing the data no longer applies (e.g. after your enquiry has been dealt with). Mandatory statutory provisions – in particular retention periods – remain unaffected. Apart from that, your data will be deleted once the contract between us and HubSpot ends, unless statutory requirements make further storage necessary.
Technical information
The contact form itself does not set any cookies. We also do not embed any HubSpot tracking code on this website. If a HubSpot cookie (hubspotutk) has already been set in your browser in another context, its value is transmitted along with the form submission so that your enquiry can be assigned to the existing session.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out up to the point of withdrawal remains unaffected by the withdrawal.
Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Information, rectification and erasure
Within the framework of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to have this data rectified or erased. You can contact us at any time regarding this and any other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us about this at any time. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of the personal data we hold about you, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was or is unlawful, you may request the restriction of the data processing instead of erasure.
- If we no longer need your personal data but you require it for the exercise, defence or establishment of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your interests and ours must be carried out. For as long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as enquiries you send to us as the site operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.
When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.